Tarosyn Legal

Support

We're here to help. Whether you have a question about your account, a billing issue, or something isn't working the way it should — reach out and we'll get back to you.

how to get help

The fastest way to reach us is by email. Send your question, screenshot, or feedback to [email protected] and a member of the team will follow up.

response time

We aim to respond to every support request within 2 business days. During busy periods it may take a little longer — we appreciate your patience and will always follow up.

For urgent matters such as account compromise or unexpected charges, include "Urgent" in your subject line and we will prioritise your message.

in-app support

You can also reach our AI support assistant, SupportAngel, directly inside the app. SupportAngel can walk you through features, answer common questions, and escalate to the team when needed.

Chat with SupportAngel

COMMON HELP TOPICS

Account & sign-in

Billing & subscriptions

Upgrade, downgrade, cancellation, refunds, and Luna credit questions.

Readings & features

How spreads work, Luna costs, daily revelations, and AI personas.

Technical issues

App crashes, slow loading, notifications not arriving, and display bugs.

Account deletion

How to permanently delete your account and what happens to your data.

FAQ & guides

Browse all features, glossary terms, and step-by-step how-tos.

other helpful pages FAQ & Feature Guide Contact page Account Deletion Policy Refund Policy

Email us at [email protected]