Tarosyn Legal

User Reporting Process

Last updated May 31, 2026

Tarosyn is committed to being a safe, welcoming space for spiritual exploration. When content or behaviour violates our Community Guidelines, every member of the community has the ability — and the responsibility — to report it. This page explains how the reporting process works, from submission through to resolution.

1. what can be reported

You can report any user-generated content or account that you believe violates Tarosyn's policies. This includes content across all surfaces: Chant posts, comments, Circle messages, direct messages, profile bios, display names, and uploaded images.

You can report a specific piece of content or a user's account as a whole. The following categories are supported:

Hate speech or discrimination: Content that demeans or incites against people based on race, religion, gender, sexuality, disability, or age. Harassment or threats: Targeted abuse, bullying, intimidation, or credible threats of violence against an individual. Sexual content or nudity: Explicit sexual content, non-consensual imagery, or any sexual content involving minors (CSAM — reported to authorities). Violence or dangerous content: Graphic gore, glorification of violence, or content that promotes dangerous acts. Spam or misleading content: Repetitive, off-topic, or unsolicited commercial content, scams, and coordinated inauthentic behaviour. Self-harm or suicide: Content encouraging or glorifying self-harm, suicide, or eating disorders. Privacy violation (doxxing): Sharing someone's private information — address, phone, workplace — without their consent. Other: Anything that violates our policies but doesn't fit the categories above, including impersonation and illegal content.

You cannot report your own content, and you cannot submit a report that is itself designed to harass another user. Abuse of the reporting system is itself a policy violation.

2. how to report in-app

The fastest and preferred way to report content is directly inside the Tarosyn app. Every piece of user-generated content displays a Report option — usually accessible via the three-dot (⋯) menu or a dedicated flag icon. Where to find it depends on the surface:

Chant posts & comments: Open the three-dot (⋯) menu on any Chant card or comment and choose Report. Circle messages: Long-press or open the message menu inside a Circle, then tap Report. Circle owners and admins can also remove messages directly. Direct messages: Open the three-dot (⋯) menu at the top of a conversation and choose Report — or tap the flag icon next to any individual message. You can also block the sender from the conversation menu. Profiles: Visit the user's public profile and tap the menu in the top corner, then select Report to flag the account as a whole.

Once you have found the Report control, the flow is the same everywhere:

Open the content or profile you want to report. Tap the Report button or select Report from the menu. Choose the category that best describes the issue from the list of eight content types shown above. Optionally add any context that will help our moderation team understand the issue. Submit the report. You will receive a confirmation and an in-app notification when the report is resolved.

Reports are confidential. The person you report is not told who filed the report.

3. reporting outside the app

If you are unable to access the in-app reporting flow — for example because your account has been locked, you are reporting on behalf of someone else, or you need to submit evidence that the in-app form cannot accommodate — you may contact our Trust & Safety team directly by email:

[email protected]

Please include Subject: Content Report and provide as much detail as possible: the username(s) involved, links or screenshots of the content, and the nature of the violation. For matters involving an imminent risk to life, CSAM, or a law-enforcement request, mark your email urgent and we will escalate it immediately.

4. what happens after you report

Once a report is submitted — by any channel — the following process applies:

Acknowledgement: Your report is logged and placed in the moderation queue. You receive an in-app confirmation immediately. Review within 24 hours: A human moderator reviews the report and the content in question. This SLA applies every day of the year, including weekends and public holidays. Reports flagging imminent risk to life are escalated within the hour wherever possible. Decision: The moderator determines whether the content violates policy. If it does, an appropriate enforcement action is applied — from content removal through to a permanent ban depending on severity. Notification: You receive an in-app notification with the outcome of your report, regardless of what action (if any) was taken. We do not share details of enforcement actions taken against another user.

5. appeals and false reports

If you believe a moderation action was applied to your content or account in error, you may appeal by emailing [email protected] with the subject line "Moderation Appeal". Appeals are reviewed by a moderator who was not involved in the original decision and are typically resolved within 5 business days. See our Content Moderation Policy for the full list of enforcement actions and appeal eligibility.

Submitting repeated bad-faith or malicious reports is itself a violation of our Acceptable Use Policy and may result in enforcement action against the reporter's account.

related policies

Content Moderation Policy

Prohibited content, enforcement actions, the 24-hour SLA, and the appeals process

Community Guidelines

Standards for posts, Circle messages, DMs, and all shared content

Acceptable Use Policy

Broader platform rules: fraud, security abuse, AI misuse

Questions? [email protected]