Tarosyn Support
Get help with your Tarosyn account, readings, subscriptions, and in-app features.
In-app Support
Open the Tarosyn app and tap the SupportAngel icon in Settings. Our AI support assistant can resolve most account, billing, and reading issues instantly.
Email Support
Email [email protected]. Typical response time is 1–2 business days. Include your account username and a brief description of the issue.
Common Help Topics
- Subscription billing and cancellation — Subscription Terms
- Refund requests — Refund Policy
- Account deletion — Account Deletion Policy
- Reporting content or users — User Reporting
- Appealing a ban or moderation action — Appeals Process
- Accessibility requests — Accessibility Statement
Bug Reports
Use the Bug Bounty page inside the app. Confirmed bugs are rewarded with Luna credits.